CorePrinciples

Core Principles

We are customer oriented

The pursuit of perfection and quality makes us different. Perfection in servicing achieves best results for our customers. This is how we understand partnership. Our customers’ economic success is the basis for our own long-term success. Our performance and capability of finding the best solutions for our customers distinguish us from others. Our strengths: flexibility, speed, openness and consequent implementation.

Our organization is transparent

Our organisation is well structured and understood by all employees. Decisions are taken fast and at the right level. We strive for an appropriate level of involvement and personal responsibility. Lean structures and open communication throughout the group characterise our organisation.

We work closely with our partners

Our suppliers and customers are the economic foundation of our business. We offer them reliability and long-term partnerships. We demand honesty and compliance with our rules and legal regulations as well as a commitment to continuous improvement – both, from ourselves and our partners.